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Reduce the TCO (Total Cost of Ownership)
by decreasing the number of vendors you are managing, improving
help desk support, enforcing configuration standards and effectively
migrating to new technologies.
Track and manage licenses using the inventory and application
metering functionality. Identify illegal and unused software,
providing the necessary knowledge to purchase the optimum number
of licenses for your enterprise.
Ensure compliance with corporate configuration standards using
the software metering capability to identify and maintain standard
desktop configurations and those that fall out of compliance even
during server downtimes.
Plan and budget for migrations, ensuring that any desktop changes
needed to support an upgrade are effected. DNA allows you to procure
the components in advance, plan the work and ensure the installation
team is fully prepared at the point of upgrade.
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Developed in accordance with the ITIL® Service Desk function
described in OGC's ITIL® Service Support book.
Reduce the need for costly physical inventories by removing the
need to visit each desktop.
Assist with Disaster Recovery by transferring the IT information
collected by DNA to your contingency plans, identifying where
critical users and revenue related PCs are located.
Virus prevention and remedial activities are essential for any
enterprise. As DNA works independently of your e-mail server,
periodic updates can be distributed to your users even during
a virus crisis.
Effective Security Management
for identification of missing computer assets such as CD-ROMs,
memory, hard drives and even entire computer systems. |
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