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SYSTEM REQUIREMENTS:

Server Windows 2000/2003/2008 Server Windows 2000 Professional/Windows XP Professional (not recommended as this will only allow 10 concurrent sessions).The Server must also have IE 6 or later installed.

Note: 64bit platforms must be set to run IIS in 32bit mode.

Client Windows 2000/XP/2003/Vista/2008 and Windows 7, Mac, Linux.

The Client must be running one of the following Browsers:
Internet Explorer : version 5.5 to version 8
Firefox : versions 1.1 and later
Netscape : versions 6 and later

Note: For the Remote Control integration the Host OS for the Client must be Windows 2000, 2003, XP, Vista, 2008 or Windows 7.

Database SQL server 2000 and above.

Note:If an SQL server is not available MSDE version 2 can be installed with the application.

Support For Mobile Devices NetSupport ServiceDesk provides built-in support for mobile devices ensuring that operators working remotely can still receive and update items. NetSupport ServiceDesk will automatically detect when it is accessed from a mobile device and display a set of simplified pages that can be used from most common mobile devices.

Note: To use the 'Pin to Taskbar' feature in Windows 7 you will need to remove certain words from the reserved list. Please refer to knowledgebase article 582 for further information www.netsupportsoftware.com/support