NetSupport offer a range of complementary front and back office support solutions that integrate perfectly with NetSupport ServiceDesk, all designed to ensure you maximise the return on your IT investment.

 

Remote Access & Desktop Management

The diverse range of platforms, protocols and physical assets now in use provide PC Management and Remote Control Software solutions with the continuous challenge of being able to offer support to a variety of configurations.

The success of NetSupport Manager lies in its ability to continually evolve to meet the needs of any environment. Combining comprehensive multi-platform support for Windows, Linux, MAC, CE, Pocket PC and Windows Mobile systems, with a range of PC Management tools designed to ensure that critical IT infrastructure is available when needed most, NetSupport Manager offers complete compatibility for today’s corporate networks.

Key Features:

  • PC Remote Control

  • Multi-Platform Support

  • Intel® vPro™ Technology Support

  • Thin and Zero Client Support

  • Delta File Transfer and Distribution

  • Internet Gateway

  • Scripting and Scheduling

  • Hardware and Software Inventories

  • Launch Applications

  • Workstation Monitoring

  • Interactive Thumbnail View

  • Remote Deployment

  • Chat and Audio Support

  • Use our ROI Calculator to see how much NetSupport Manager could save you.

    For more information and to download a free trial visit www.netsupportmanager.com



    IT Asset Management

    IT assets account for the largest proportion of your overall IT spend, therefore, ensuring they are properly managed and maintained becomes one of the highest priority corporate goals for any organisation where TCO (Total Cost of Ownership) is high on the agenda.

    The annual cost of supporting your IT infrastructure can often result in costs spiralling out of control, where the initial purchase price of assets pales into insignificance. Understanding leasing arrangements and undertaking proactive asset management ensures compliance with software license agreements and makes budget forecasting more accurate. Knowing how many of your users are using a specific application at any given time will allow for both effective trimming of software budgets and a realistic prediction of future software investment.


    Key Features

  • Hardware Inventory

  • Software Inventory

  • Application Metering

  • Internet Metering

  • Licence Management

  • Software Distribution

  • Enterprise Reporting

  • Energy Monitoring

  • Active Directory Integration

  • Web-based Service Desk*

  • Remote control*

  • * Optional Components


    NetSupport DNA is a complete modular solution that delivers Hardware and Software inventory and License Management. It features detailed and fully customisable Alerting, Application and Internet Metering / Usage Control and both push and pull Software Distribution over a LAN or WAN. NetSupport DNA provides an integrated communication gateway allowing secure interaction with your assets, anywhere, over the internet without the need for a VPN or changes to your existing network or firewall configuration.

    With a unique Energy Monitoring component helping to highlight areas of potential energy wastage across an organisation’s computers, full Active Directory integration and the option to add NetSupport ServiceDesk and NetSupport Manager into the mix there has never been a better time to see how NetSupport DNA can save you money and time.

    Use our ROI Calculator to see how much NetSupport DNA could save you.

    For more information and to download a free trial visit www.netsupportdna.com.



    Desktop Alerting

    Sometimes you can’t wait for someone to read their emails or check the intranet and sometimes you just need to get your message out there in a hurry!

    NetSupport Notify removes the barriers associated with traditional forms of communication by enabling network managers and administrators to deliver alerts and notifications direct to all or selected desktops across your network within seconds. The delivered message automatically takes screen focus on recipient computers so it can’t be skipped, ignored or saved for later. Messages can be fully branded with your organisations colours and logo and can be accompanied by an audible alert for added impact.

    Whether it’s general news, IT announcements or even security alerts, NetSupport Notify ensures your message grabs the receiver’s attention!

    Key Features

  • Support for Windows, Mac and Linux

  • Prioritise messages and alerts

  • Include Audible alerts

  • Support for clickable URLs within alerts

  • Deliver alerts to all or selected depts

  • Schedule Alerts in advance

  • Works across multiple Networks

  • Central Reporting and Tracking

  • Restrict access with security codes

  • Support for Terminal Server

  • Manage Config via Active Directory

  • Fully Customisable Alert Dialogues

  • Thin and Zero Client Support

  • For more information and to download a free trial visit www.netsupportnotify.com.



    Classroom Management & Training

    Today’s modern learning environments are rightly embracing the technology that is available to them but ensuring the efficient use of that technology can sometimes need a helping hand!

    NetSupport School’s combination of advanced PC monitoring and presentation tools help teachers and corporate instructors improve the efficiency of computer led lessons. From a single view you can check in real-time the status of each PC while keeping students focused on the task in hand at the same time.

    With features including Internet and Application Control, Printer and Device Management, Language Lab Mode, Student Journals, Custom Test Designer and more, NetSupport School rises to the challenge and requirements of today’s modern classroom.

    (NetSupport School is provided free of charge when purchasing NetSupport Manager.)

    Key Features

  • Full Classroom Management

  • Interactive Lesson Plans

  • Printer Management

  • Real-Time Instruction Tools

  • Powerful Student Surveys

  • Testing and Quiz Components

  • Virtual Interactive Whiteboard

  • View / Control Student Screens

  • Audio Monitoring / Language Lab Mode

  • Instant Messenger Monitoring

  • Keyboard Monitoring

  • Application Metering and Control

  • Internet Metering and Control

  • Student Journals

  • Full Wireless Support

  • Dedicated Technician Console


  • For more information and to download a free trial visit www.netsupportschool.com.



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