Technology plays a vital part in any organisation’s success – and at the heart of any reliable and effective IT environment is the helpdesk.
Easily integrated into your existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges. Its fully customisable and intuitive browser-based interface supports both desktop and mobile platforms and delivers robust workflow processes. It also supplies a wealth of management reports as well as providing a customer-friendly self-service portal – all the tools needed to help technicians deliver support effectively.
What are the Benefits of NetSupport ServiceDesk?
All in one solution
Customise to your needs
Work smarter not harder
Manage customer satisfaction
Track and analyse trends
Evidence team success
NetSupport ServiceDesk is a user-friendly solution with a good, clear user interface.
Great for helping us identify patterns in the types of issues being reported … it has made a big difference.
We find NetSupport ServiceDesk is easy to configure and we don’t need to rely on any special development skills to do so.
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